Town & Country Estate Agents
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Testimonials

We pride ourselves on our exceptional customer service and regularly receive glowing testimonials and recommendations from both new and existing customers.

We believe that there is no better way of doing business than by receiving a personal recommendation from a happy customer.

In this section…

What our clients say

  • I have recently completed a house sale which was stalled due to Covid 19 lockdown. Throughout the lockdown period and the whole of the process I have been impressed with the excellent communication and professional approach, support and regular updates that I have received from Carolyn and the team. Moving house is always a tricky time but Town and Country have made the process as smooth as possible and I would have no hesitation in using them again.

    Colin Wigley (Chester)
  • The knowledge, experience and professionalism of all the staff at Town & Country, Chester is exceptional. The suggested valuation was excellent and they achieved a sale at the full price. The property was sold within a fortnight but probate delays meant it could not be completed for a number of months. However, T&C kept the purchaser fully informed and happy throughout and thereby ensured the sale eventually reached completion. They chased the solicitors and pushed things along throughout the process, liaising with me regularly. I am extremely grateful for all their efforts, particularly Carolyn and Liam who were exceptional. I would definitely use T&C next time and would certainly recommend them.

    Ed Dawson (Chester)
  • What a brilliant Estate Agency this is. So helpful and professional and they made the stress of selling my house bearable. Thank you.

    Marge Revell (Chester)
  • Unbelievably professional. As first time buyers, both my partner and I found this estate agency to be quick and helpful. They have fantastic contacts with solicitors and everything moved quick and smoothly for our first time purchase. Carolyn Jones in particular made things super easy and made the experience very memorable. We would highly recommend this estate agency and will defiantly use them again the the future! Thank you so much for all your hard work during this special time for us! We will never forget it!

    Jessica Thake (Chester)
  • Great experience from start to finish, when we organised the viewing our hearts weren’t set on the house but after telling the estate agent what we were looking for, we should have put our faith in Town and Country. From the moment we fell in love with the house it was plain sailing, no hiccups and as first time buyers, no request was too big or small. Couldn’t recommend using a more friendly, helpful estate agents with a great selection of places.

    Sam Baker (Chester)
  • Purchased a property from Town and Country and was very happy with the service and communications we received from them, especially Carolyn and Liam Would definitely recommend them to people looking for an agent and would contact them in future if needed. 5 star service

    Nat Badge (Chester)
  • What lovely, patient, knowledgeable and friendly folk they are at Town & Country. As a first time buyer they indulged all my daft questions and I don't think I'll be buying a house from anyone else in future.

    Tim Penn (Chester)
  • I personally had a hassle free and great experience with Town & Country Estate Agents in Chester. I mainly dealt with Liam and Caroline which I may say confidently, first class customer service, efficient, professional and very friendly. I can forget to mention that everyone else was extremely friendly and didn't hesitate to answer questions or queries I have through the whole buying process in their absence. They were a great at getting back to me when promised and between myself, the sellers and my solicitors, everything ran super smooth which meant a lot less stress for me. Thank you for all your help team, you are all assets to the business and wouldn't hesitate to you use you again.

    Ryan Mitchell (Chester)
  • Great communication from start to finish, very easy to deal with and secured a quick sale.

    Stephen Rowland (Chester)
  • I had a great experience with Town & Country Estate Agents everyone was very friendly and quick to answer questions and queries. They were a great mediator between myself, the sellers and solicitors to get everything done quickly, efficiently and on time. Thank you for all your help.

    Sue Wiper (Chester)
  • Can't fault this agency really as they provide very professional service; excellent communication and always ring back promptly when calls cannot be taken. Proactive in resolving problems and outstanding issues and very pragmatic approach. Much appreciated.

    Richard Wiffen (Chester)
  • We experienced a very helpful and professional service from start to finish when selling our house with Town and Country, Chester. Viewings were organised quickly and efficiently, and always followed up. When things became quite stressful at one or two points during the process, Carolyn in particular kept things calm and rational, always being the voice of reason! I would definitely recommend the team at Town and Country, all Estate Agents are most definitely not the same.

    Jane Sutcliffe (Chester)
  • We thoroughly recommend Town & Country, Oswestry, as the estate agents to use. From the top Richard gives a realistically achievable sales evaluation, balanced with a pragmatic approach to sales costing. Advertising is on a wide scale on the internet. The office is staffed generously, ensuring a considered, immediate response to enquiries, close liaison with the client being maintained. However what provides the most assurance is the nomination of a client focal point, once enquiries become serious. In our case, Jo was a rock in fielding the conflicting enquiries and pressures exerted by buyers, their agents and solicitors. Moving home can be one of the most stressful periods of our lives, Town & Country genuinely help and support you through this process.

    John Clark (Oswestry)
  • Many thanks to Town & Country for their help with selling our plot of land. The staff were friendly and helpful throughout the whole process. Highly recommended.

    Mr & Mrs Rowlands (Oswestry)
  • Thank you all for your help over the years with regards to our properties for rent. You are truly professional in every sense. You make the renting experience far more comfortable and easier than we had expected, from initial rental valuation and listing, right through to the final letting. Professional marketing, vetting of potential tenants, admin and inventory. Your knowledge of the property market is second to none. We would not hesitate to recommend Town & Country, Oswestry to anyone.

    Mr & Mrs Burke (Oswestry)
  • We have employed the services of Town and Country for the last 5 years to rent out a property. We have found them very efficient, friendly, good to deal with and would recommend their services to anyone looking for a Letting Agent.

    Brenda Smith (Oswestry)
  • The personnel at Town & Country - right across the board - are always approachable and able to resolve any issues relating to rentals of your property, effectively. I would definitely recommend their services.

    Mrs Thomas (Oswestry)
  • Thank you so much Carolyn & Team for friendly and super-efficient service. My property was sold within 1 week when re-marketed after time wasters. All the team worked really hard to ensure a quick and trouble free sale and completion. The team liaised between buyers and solicitors whilst keeping me up to date on progress until the sale completed. Thank you so much, I would not hesitate to recommend Town & Country Chester to anyone and all the team worked hard to make sure everything went smoothly. I was delighted with the service.

    Mrs Sandra Crewe (Chester)
  • We would just like to congratulate Carolyn and her team on handling a tricky negotiated sale of our property. The team stepped in when it was evident that the legal process was impeding the negotiations, and Carolyn handled things with her usual tact and not insignificant sense of humour. Town and Country have once again performed an outstanding job, and should provide a timely reminder to Property sellers who consider opting for the newer 'online-only' Estate Agency services. This transaction probably wouldn't have concluded had we personally chosen that route. Very well done.

    Paul and Lynne McKie (Chester)
  • Just a quick note to thank you all for your excellent help in dealing with the sale of my late parents property. From the initial meeting right through to completion I was always kept up to date with the progress and would have no hesitation in recommending you.

    Dave Dreyfus (Chester)
  • I have recently moved into a house sold by Town & Country Chester. I have to say that I was so impressed with the customer service I received from start to finish. They couldn’t have been more helpful. Martyn was a star dealing with my many questions and going out of his way to answer them. In fact anybody that I spoke to over the phone were so polite, friendly and professional. I would without hesitation, highly recommend using Town & Country Chester. Thank you all so much.

    Laura Owen (Chester)
  • Town & Country have been amazing to work with right from the very beginning of this whole process. Selling my house has been a very emotional thing for me as it was my family home for 18 years and where my children were born and raised. They were very attentive to my needs as a seller and always available for all of my questions and information that I needed to make me feel like everything was in order and progressing as it should. I'm very grateful for such a smooth process and for getting the most for my property.

    Courtney Gates (Chester)
  • I have used Town & Country, Oswestry on three occasions - twice selling a house and once to let out a cottage. Always good service, very friendly and knowledgeable staff. Richard has many years of experience in the business, knows the local market and has a good team in the office.

    Pam Johnson (Oswestry)
  • Thank you to everyone involved, for the quick and smooth sale of my house, and for a courteous and helpful service.

    M. Clarke (Oswestry)
  • The team at Town and Country, Chester provided an excellent service from start to finish in selling my property. They were very thorough in finding potential purchasers that were genuinely interested in the property and, once a sale had been agreed, they kept me fully informed and regularly updated in all stages of the process until completion. Despite living some distance away, they were easily contactable, responding quickly to any queries and passing on information to the purchasers promptly. I’m sure they provided a more superior service than the online only estate agents and were excellent value for money.

    Mrs CiIlsley (Chester)
  • Town & Country have been fantastic throughout the entire process. They kept us informed at all stages. We're so happy in our new home! Thank you!

    Mr & Mrs Rogers (Wrexham)
  • Many thanks to the only agent that proactively telephoned me and kept me updated on all new property listings. The team were very helpful, fun and honest in actively finding me the perfect house. Excellent customer service!

    Mrs Jones (Chester)
  • Thank you so much for all your professional, efficient expertise and for making our move so much easier and stress free than it would have been without you on board. You are to be highly recommended, thanks!

    Mr & Mrs Bernall (Chester)
  • A service second to none! A big thank you to everyone, for all your hardwork, guidance and success in selling my apartment. Thanks again.

    Holly Meehan (Chester)
  • After my previous experience with a number of local estate agents, I have nothing but praise for Town & Country. You have remained professional throughout the sale process, you have been honest and open, helpful and kept me candidly informed. I would have no hesitation in recommending your services.

    Mrs Williams (Chester)
  • I should like to take this opportunity to thank you all for your assistance during this sometimes stressful time!

    Susan Williams (Wrexham)
  • My first house purchase was made easy; nothing was too much trouble for the team. A big thank you to everyone.

    Mr Hughes (Chester)
  • A very big thank you to all the Town and Country staff for handling the sale of our property in a most professional manner. You have kept us informed at every stage from the early viewings to the completion date. As we were in Spain it was most reassuring to know that our sale was in your very capable hands. We would not hesitate to recommend yourselves to anyone who is thinking of buying or renting. Thank you once again.

    Mr & Mrs Woolley (Wrexham)
  • After a long time searching for my perfect property and having no joy, you successfully managed to find me my ideal home. Thank you for all your efforts and making buying a house so easy. Great Service.

    Mr Thomas (Wrexham)
  • Thank you for your professionalism, attention to detail, persistence and success in selling my property. I am eternally grateful to you for helping me through perhaps the hardest year of my life. Thank you.

    Sue Marks (Chester)
  • Thank you so much for all your help and advice with selling my home

    Jean Jones (Chester)
  • Thank you for a prompt service and all your help and advice with the sale of my property and finding me my ideal home. This was very much appreciated. Many thanks.

    Dawn Houghton (Chester)
  • Town and Country have been fantastic to work with. Within hours of the initial contact we had a visit from the manager and our house was on the market the very next day. Their economical and friendly approach is exemplary, many viewings were booked immediately and our house was sold within a week! We cannot see how the service could be improved and we will certainly be be using Town and Country again. Not only was our house sold so promptly, Town and Country found us our dream home! Viewings and offers were handled in such an efficient manner and a deal was agreed with out delay. All administration and contact with Town and Country has been first rate, we have been constantly updated and any requests have been handled immediately. We highly recommend Town and Country and thank them for such a great service.

    Mr & Mrs Waites (Chester)
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